Applications / Process Engineer
Location: Cheltenham, Gloucestershire
Salary: £39 -£40k
Working Hours: Monday – Friday, 08:30 – 17:00
Contract: Full-time, Permanent
Hours: 37.5 hours per week
The Opportunity
Are you an engineer with a passion for technical problem-solving, process development and customer support?
An established engineering manufacturer specialising in precision honing machinery, tooling and associated equipment is seeking an Applications / Process Engineer to join its Applications Department. This is an excellent opportunity to join a respected engineering business supplying specialist equipment to customers worldwide. You will play a key role in developing honing processes, conducting technical trials, supporting customers and helping deliver effective engineering solutions across a diverse range of applications.
Previous experience with honing machinery is advantageous but not essential, as full training will be provided. The role would suit a technically minded engineer who enjoys hands-on engineering, investigating problems and working closely with customers, sales teams and engineering colleagues.
Key Responsibilities
Applications and Process Development
- Carry out honing process development, demonstrations and application trials using a range of precision honing machinery.
- Conduct development tests both in-house and at customer premises.
- Complete honing trial request forms, test reports and case studies.
- Maintain application priority lists and provide regular progress updates to customers and internal teams.
- Work with customers, distributors and agents to develop and optimise honing applications.
- Support abrasive and tooling development trials.
- Contribute to research and development projects to improve processes and expand technical expertise.
Technical Support and Engineering
- Assist the Sales and Engineering departments with technical feasibility reviews.
- Provide technical support and guidance to the sales team.
- Manufacture and modify fixtures and tooling to meet specific application requirements.
- Assist with the preparation and development of training manuals and technical documentation.
- Investigate technical issues and help identify effective solutions for customers.
Customer Training and Commissioning
- Train customers to operate and set up honing machinery safely and effectively.
- Commission new machinery at customer sites throughout the UK and internationally.
- Carry out site visits for customer training, commissioning and technical problem resolution.
- Provide practical engineering support and technical guidance to customers, distributors and agents.
- Build and maintain strong professional relationships with customers worldwide.
Research and Development
- Participate in and manage research and development projects.
- Conduct abrasive and tooling development trials.
- Support continuous improvement initiatives relating to honing processes, tooling and application performance.
Essential Skills and Experience
- An engineering background, supported by relevant qualifications or practical experience.
- Strong analytical, diagnostic and problem-solving skills.
- A hands-on approach to engineering and process development.
- Excellent verbal and written communication skills.
- Good organisational skills and the ability to manage multiple tasks and projects.
- The ability to interpret technical information and communicate findings clearly.
- A professional approach to customer interaction and technical support.
- Willingness to undertake regular UK and international travel.
- A proactive attitude towards learning and continuous professional development.
Desirable Experience
- Experience with honing machinery, precision machining or manufacturing processes.
- Previous experience in applications engineering, process development or technical support.
- Knowledge of machining tools, abrasives and manufacturing applications.
- Experience conducting technical trials, demonstrations or feasibility assessments.
- Previous experience with machine installation, commissioning or customer training.
Benefits:
- 33 days' holiday, inclusive of Bank Holidays
- Pension scheme
- On-site parking
- Full training provided
- Opportunities for career progression
- A well-established and sustainable customer base, including major OEMs and thousands of customers worldwide
- The opportunity to develop specialist expertise in a highly technical engineering field
INDPERM